Matchbet: Committed to responsible gambling

Matchbet is committed to promoting responsible gambling, including responsible betting between its users, reducing the risk of underage gambling, increasing the awareness of problem gambling and improving prevention and treatment of the latter.

Problem Gambling

The Matchbet Exchange has a number of features which will assist its users in monitoring their gambling and ensuring that they are gambling responsibly. These features include:

  • Session Timer: users are able to request the Exchange to alert them after they have been gambling for a specified period of time. In addition to this users are advised to ensure that the system clock on their machine is still visible when gambling.
  • Deposit and Exposure Limits: users are able to set limits on the amount of money they can deposit within a 24 hour period and the amount that can be exposed (risked) at any given time. These limits can be set at any point through the user interface, and can be both increased and decreased. For further details please refer to our Terms and Conditions.
  • Self-exclusion: users wishing to self-exclude are able to do so by contacting us.

It is important that users are aware of how much they gamble and do so in moderation and within their means. For some this can be difficult, and we would advise users to use the features Matchbet provides to monitor the amount of time and money they spend gambling and also to implement deposit and exposure limits. These can go a long way towards helping to control gambling.

Users should be aware that there is also software which will block access to all gambling sites, and more information about this can be found on the Gamblock website.

Advice

Should you feel that you are gambling too much, you can self-exclude. If you would like further help and advice the associations listed below are available to be contacted by people concerned that gambling may be having a negative impact on their own life or the lives of those around them.

  • GamCare provides support, information and advice to anyone suffering through a gambling problem. To contact them visit the Gamcare website or call their confidential helpline on 0845 6000 133.
  • Gam-Anon is a fellowship for those affected by problem gambling. See the Gam-Anon website or contact their helpline on 08700 508 880.
  • Gamblers Anonymous is a fellowship of people who have joined together to do something about their own gambling problem and to help others. To contact them visit the Gamblers Anonymous website or call their helpline on 0207 384 3040.

Underage Gambling

It is illegal for anyone under the age of 18 (underage) to open an account with Matchbet or to bet using the Matchbet Exchange. We require anyone registering with Matchbet to declare that they are over 18 years of age, and will also carry out checks upon registration to verify this. Anyone under the age of 18 found to be using this site will have any winnings forfeited and may be reported to the police.

If you are a parent we advise you to keep your password safe and also to consider using software such as NetNanny or Cybersitter to block access to gambling sites by minors. We particularly advise the use of such filtering systems if you regularly share your computer with family or friends who are underage.